Free Shipping Over $50

Questions

General

How do you pronounce Brevitē?

Brevitē is pronounced "Brevity", which means clear and concise.

Can I gift a backpack to my friend?

We currently do not offer gift packaging.

Do you have an Affiliate program

Click here to find more information!

Product

Are your products waterproof?

Our products are not waterproof and cannot be submerged. All our products are weather resistant and will work fine in light rain.

How do I clean my backpack?

Our backpacks are machine washable! You can throw it in the wash on tumble low and let it air dry. Do not put it in the dryer. You may also spot clean the exterior of the bag using soap and warm water.

General Shipping + Domestic Shipping

How do I change or cancel my order?

We work to get your orders out as soon possible meaning there is limited time to change or cancel your order. If you want to cancel your order, reach out to us as soon as possible at support@brevite.co.

Do you offer free shipping?

Yes! We offer free domestic shipping over $50 to the lower 48 states.

Where will my order ship from?

All orders ship out of our warehouse located in New Jersey.

Why haven’t I received my order confirmation?

You can expect to receive your order confirmation within 1 business day.

How long will it take my order to arrive?

Typical shipment for standard domestic orders is 5–10 business days. Expedited orders (faster) take 3-5 business days and next day air (fastest) takes 1-2 business days. Our warehouse ships out orders placed on weekdays before 1 PM ET, any orders placed after that will be scheduled for shipment the following business day.

How do I track my order?

You will receive an email with tracking information after the package is ready to go.

International Shipping

Do you ship internationally?

Yes, we ship internationally to most countries! You can see a full listing of which countries when checking out. Please note we cannot guarantee shipping times for international shipments. We also encourage our customers to be aware of their import tax, custom duties and any fees levied by the destination country. Expedited shipping costs will be calculated in USD and reflected during checkout.

Why did I receive a bill for duties/taxes/fees?

Some international countries require a duty/custom payment on arrival. Please note that our website price does not include these fees. Depending on the country, the amount may vary. Please check out your local customs office for details.

How long will it take my order to arrive?

Typical shipment for orders to Canada and Mexico usually arrive in 10-14 days, the rest of the world can take longer depending on the shipping destination or service interruptions. Please be aware that all goods ship from our New Jersey, USA warehouse.

Returns/Exchanges

What is your return policy?

If you are not completely satisfied with your purchase, you can Return it with a $12 handling fee or Exchange it within 30 days for no additional charge. Please note all international sales are final.

What is your warranty policy?

We will absolutely switch out any backpack that has a manufacturing defect. Unfortunately, we do not cover any cosmetic damage done or normal wear and tear.

How do I return / exchange my Brevitē purchase?

Please visit our Returns Page.

I’m an international customer, can I return / exchange my Brevitē purchase?

All sales are final for international customers.

Wholesale

I am interested in carrying Brevitē at my store!

Click here to find out more information!

Don't see your question?

No problem. Drop us a line and we'll get back to you ASAP (we're online Monday–Friday 9AM–5PM ET)